Email the CEO of Ryland Homes. Just do it. It can't hurt! Or write or call him at:

Chad Drier  (Ask for Debbie Owens)
The Ryland Group (corporate office)
24025 Park Sorrento
Suite 400
Calabasas, CA 91302
800-638-1768
http://www.ryland.com 

Complain to your local agencies. The BBB and the Attorney General.  You can complain online at the BBB and most Attorney Generals offices. KEEP IT SHORT! DO NOT spend a lot of time on it. The BBB and AGs office most probably wont even read them, but get it on record!
 

http://www.bbb.org/bbbcomplaints/SelectComplaintLink.asp
This is a way to file a complaint online with the BBB for any location in the United States.

http://www.hobb.org/links.shtml
Find your Attorney Generals webpage here.

http://www.bbbhou.org/complain.htm
for the BBB in Houston

http://www.oag.state.tx.us/consumer/consumer.htm
for the Texas AG.

Contact your local media. Give them a story to work with, such as "I have a HUGE sign in my front yard saying "Do yourself a favor, talk to us before you buy a Ryland Home". 

Contact your neighbors. See if they have the same problems. Organize.

PROTEST! Contact your local law officials and see what the rules are on picketing, then picket the sales office. Get the TV cameras rolling. Hand out literature to tell people about your experience. Keep it factual. Show your pictures. Do NOT start whining. Keep it FACTUAL, CALM.

Start a website. If you have pictures you can send them to me and I will start a website for you.

Be aggresive. If you take the attitude "Surely my builder will listen to my complaint,  review the facts, and resolve my problem with due respect to me and my family." then you have lost the first battle. Go back and read "Closing Costs" by Brad Tyer, The Houston Press and see what happened when I did that.

Be Factual. Now after saying that, present the facts in a respectful manner, hoping that your complaint will be listened to  and your problem will be solved. Then put up a BIG sign in your front yard saying "Do yourself a favor, talk to us before you buy a Ryland Home" as the homeowner in Texas did documented in Homeowners Hit The Roof in the Lewisville Leader.