Dear
Ryland Homeowners. Letter 1
"Ryland has
been building quality homes in Houston for the past 17 years. We will continue
to stand behind our product and will serve you as quickly as possible.
Thank you for your patience."
--Ray G. Woodruff Vice President of Operations Texas Region Ryland
Homes
This is the first letter to the homeowners after
the rainstorm. This letter was written after several homeowners protested
outside of the Ryland sales office in Clear Lake. One of those protesting
was eventually listed in the engineering
report.

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