Dear Ryland Homeowners. Letter 3
"Upon further testing and evaluation of the General 1100 Series windows, Ryland Homes has concluded that there is a more complete and effective solution to this problem. We will install a high-quality storm window, made by Living Windows.........."
--Ray G. Woodruff Vice President of Operations Texas Region Ryland Homes

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And this is the final letter sent to homeowners prior to installing the "high-quality" storm windows. Please read the second engineering report which tests the storm windows as a possible solution. The window/storm window combination FAILED the air infiltration test, yet in the letter below Mr. Woodruf says:
"These storm windows are covered by a limited warranty and provide additional energy-saving benefits."