Submission #8

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Submission Information

Form: Complaint Form

Submitted by Anonymous

Monday, November 9, 2009 - 16:20

24.129.47.80

First Name:

Last Name:

Address:

City: *

State: * select...AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhio OklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming

Zip Code: *

Home Phone:

Cell Phone:

Email:

Are You A Senior Citizen:

YES

NO

Name of Builder: *

Approx. date home purchased:

MonthJanFebMarAprMayJunJulAugSepOctNovDec

Day12345678910111213141516171819202122232425262728293031

Year1900190119021903190419051906190719081909191019111912191319141915191619171918191919201921192219231924192519261927192819291930193119321933193419351936193719381939194019411942194319441945194619471948194919501951195219531954195519561957195819591960196119621963196419651966196719681969197019711972197319741975197619771978197919801981198219831984198519861987198819891990199119921993199419951996199719981999200020012002200320042005200620072008200920102011201220132014201520162017201820192020202120222023202420252026202720282029203020312032203320342035203620372038203920402041204220432044204520462047204820492050

Name of development or community:

What type of financing did you use: select...FHAVAConventionalOther

Any Known code violations:

Yes

No

Unsure

Have You Contacted Builder in Writing?:

Yes

No

Have You Contacted an Attorney?:

Yes

No

Is warranty provided by builder or private 3rd party warranty company?:

Builder

Private Company

Both

Not Sure

If you have a private 3rd party company warranty, please provide the name of the warranty company:

Are You Still under warranty:

Yes

No

Not Sure

Date warranty ends or date ended:

MonthJanFebMarAprMayJunJulAugSepOctNovDec

Day12345678910111213141516171819202122232425262728293031

Year1900190119021903190419051906190719081909191019111912191319141915191619171918191919201921192219231924192519261927192819291930193119321933193419351936193719381939194019411942194319441945194619471948194919501951195219531954195519561957195819591960196119621963196419651966196719681969197019711972197319741975197619771978197919801981198219831984198519861987198819891990199119921993199419951996199719981999200020012002200320042005200620072008200920102011201220132014201520162017201820192020202120222023202420252026202720282029203020312032203320342035203620372038203920402041204220432044204520462047204820492050

Does contract/warranty require MEDIATION or ARBITRATION?:

Yes

No

Not Sure

Does contract/warranty name an arbitration service that must be used?:

Yes

No

Not Sure

Name of arbitration service that must be used::

Please indicate what category this complaint falls under:

Construction Defect

Warranty Issues

Predatory Lending

Toxic Mold

Mandatory Arbitration

Home Inspector

Other

LIST ALL KNOWN DEFECTS AND DESCRIBE YOUR SITUATION IN DETAIL: Dear Hadd, This is regarding a warranty service to a master bathroom garden tub. Complaint was that when stepped in the tub flexes and creaks. Builder attempted to repair by cutting an access hole in the wall in an adjacent room. 4 foot long wedges were hammered between the tub body and floor followed by filling accessible areas with expanding foam. This did not correct the problem and may have aggravated it. I requested the engineering that the repair was based on. My request was denied. The builder has refused to complete the work stating that it was done as a courtesy and they had no obligation to complete the repair and claim it was installed per manufacturers instructions. Further more I was told to pay to complete the repair or contact the 3rd party warranty service. My position is that the builder started the work and is obligated to finish it. Sincerely, John Norman

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